The Business of the 21st Century Read Online
From aboriginal to mod times
In the beginning, in that location was a fire at the hearth, a warm meal and a roof over one's caput. Thus begins the history of the hotel industry. People have been providing hospitality for weary travellers since our ancestors inhabited the earth almost 100,000 to 200,000 years ago.
Some years down the line, in the age of antiquity, spas and bathhouses oft provided sleeping facilities and were pop attractions for those seeking rest and relaxation.
In medieval times, information technology was mostly cloisters and abbeys that provided travellers with accommodation. Information technology was also during this menses that more and more inns and guesthouses were opened on popular trade routes to provide nutrient and lodging for travelling merchants and their horses.
These were not hotels as we know them today. Hotel chains such every bit the "Ritz" but came into existence hundreds of years later and were a manifestation of the growing prosperity of developing industrial nations.
The hotel industry, which always strove to come across a irresolute society'due south needs and demands, has meanwhile developed into a highly complex co-operative of the economy. Today, the hotel manufacture includes all categories of establishments from cheap guesthouses to luxurious v star hotels. Hotel management strategies have had to adapt to these developments and it could be said that these strategies accept even entered the realm of science. The demand for and the selection of subjects that tin can exist studied such every bit hotel or hospitality direction show the increasing academisation of the hotel industry.
Milestones of the Hotel Industry
From caves to skyscrapers
- The Lascaux caves that are office of the Unesco World Cultural Heritage are considered to be the first shelter where both an artistic cultural background also as the accommodation of people of a dissimilar tribe tin be proven. The exact dating of the caves is disputed, but they are said to be as old as 38,000 to 15,000 BCE.
- It gets a little more concrete in classical Pompeii; difficult evidence of a Lupanar, a bordello dating back to the yr 69 BCE was plant. This bordello is considered to be the first proven hospitality institution that also charged for lodging.
- The first real guesthouses tin can be traced back to the early on eighth century in Japan. The Nishiyama Onsen and Hoshi Ryokan are the get-go hotels in human history: 47 generations later, the latter institution is still owned by the original family unit.
- It took another millennium for the showtime establishment to call itself a hotel. The Grand Hotel opened its doors in London on 25th January 1774.
- Today, just 250 years later on, in that location are endless (according to estimates, over 500,000) hotels and gastronomical establishments around the world.
- Co-ordinate to the Guinness Volume of Records, the biggest hotel in the world with 7351 rooms is the First World Hotel in Pahang, Malaysia.
- The Ritz-Carlton in Hong Kong has the stardom of being the highest hotel in the world. The hotel is located on the 102nd to the 118th floor of the International Commerce Center and lies at an distance of 484 meters.
- The record holder for the all fourth dimension most expensive hotel to exist sold is the Waldorf Astoria New York in Manhattan. It was sold to the Chinese Anbang Insurance Group for 1,95 billion Usa dollars in 2014.
Better, farther, faster
Travelling in the 20th century
The technological, economical and social developments in the xixthursday and particularly the 20th century lead to huge changes in the hotel industry. Travelling was no longer just for the privileged upper classes. The invention of trains and automobiles likewise every bit social benefits such as holidays and reduced working hours made it possible for the average person to indulge in travel.
The second half of the 20th century saw a huge economic boom in industrial nations which atomic number 82 to increased travel amongst the larger populace. Information technology wasn't simply newly acquired wealth that promoted more travel; the population explosion, urbanisation and demographic developments all contributed to an increased desire to travel and the growth of the tourism and hotel industry. Every bit a outcome of this increased demand, many more than guesthouses, hostels, motels or international hotel chains that catered to diverse target groups and in different toll categories opened all over the world. Another evolution in the hospitality industry was the categorisation of different types of hotels; to name simply a few, in that location are at present spa and wellness hotels, sports hotels, seminar hotels, resorts, casino hotel and motels. In the Usa alone, 35,000 motels were built between 1939 and 1960.
The expansion of international air travel gave the hotel and tourism industry a further boost. The cost of flight tickets has been on the decrease since the 1970s and, since the historic period of the then-called "cheap airlines", travel all over the world has get more than affordable.
In comparison to other industries, the travel industry was quick to accept reward of the rise of the internet and offer easy and inexpensive travel options. Information technology is now possible for customers to book, compare and review hotels, flights and car hires from the condolement of their homes.
From Little Things Big Things Abound
Impacts on the hotel industry
As can be seen, the history and growth of the travel manufacture has not been linear; it has grown exponentially. Rapid technological advances have fabricated a huge impact on the industry in more than ways than one. It has been and continues to exist difficult for hotels to keep upward with the pace of development. Established ways of doing things remained the same for centuries, then decades and, finally, years. Today, changes have to be adapted to on a near daily basis. However, the cadre business of the hotel industry has non changed significantly. Hotel guests in the 21st century may take different wants and needs to guests in the 18th century, but the basic principles of the accommodation and hospitality industry accept remained the aforementioned.
However, as circumstances surrounding the industry have changed, managing a hotel at present requires extensive noesis of hotel and hospitality direction. Knowing about business management, online marketing, review and revenue management and much more is indispensable to running a successful establishment.
Taking the speedily increasing developments in the field into consideration, it is hardly surprising that small hotels in detail find information technology hard to cope with the huge demands of the digital aspects of the hospitality manufacture.
Opportunities in Mod Hotel Manufacture
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Additional Literature
- Sudhir Andrews, Introduction To Tourism And Hospitality Manufacture
(read excerpt hither) - Nice infographic virtually the hotel industry (Holding of Credit Donkey)
Source: https://www.customer-alliance.com/en/resources/article/hotel-industry/
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